Customer Support Team Lead
& Ticketing Systems (Salesforce, Zendesk, Freshdesk, etc.) - Utilizes customer support tools effectively. - Data Analytics...
& Ticketing Systems (Salesforce, Zendesk, Freshdesk, etc.) - Utilizes customer support tools effectively. - Data Analytics...
, and professionally. Document investigations, actions taken, and resolutions thoroughly in Zendesk or equivalent systems. Identify...
cases, workflows, and solutions in our CRM system (e.g., Gorgias, Zendesk, or similar). Identify patterns in customer... skills with the ability to adapt tone to the Kitsch brand voice. Experience with helpdesk platforms (e.g., Gorgias, Zendesk...
integrations. Experience with ticketing systems (Zendesk, Jira, Freshdesk) and CRM tools. Strong problem-solving and analytical...
etc.) Experience with ERP systems and customer service platforms (e.g., Zendesk). Go-getter who strives to be better everyday...
with CRM or scheduling platforms (e.g., Zendesk, Athena, or Calendly). Excellent English communication skills, both written..., Gmail Scheduling Tools: Calendly or equivalent CRM / Patient Management Systems: Zendesk, Airtable, or Athena...
to cover operational peaks. Familiarity with ticketing tools (Zendesk, Intercom, or similar) and proficiency in G Suite (Excel...
and opportunities for improvement Software/Platforms/Tools: Helpdesk or ticketing systems (e.g., Gorgias, Zendesk, or similar...
of CRM platforms (Zendesk, Salesforce, or similar). Proficiency with cloud-based applications (Google Workspace, MS Office... experiences and achieving operational or performance goals. Intermediate knowledge of CRM platforms (Zendesk, Salesforce...
, Zendesk, or similar) Shopify or similar eCommerce platforms Google Workspace (Docs, Sheets, Gmail) Slack or similar team...