, JIRA, Zendesk or similar). Excellent communication and customer-facing skills;strong RCA and prioritization capabilities...
-service tools. Evaluates and deploys AI tools (e.g., Zendesk AI, ChatGPT/Claude integrations, custom workflows) to reduce..., escalation paths, and documentation. Optimizes the current multi-system environment (Zendesk + HubSpot) – Zendesk expertise...
advantage. A previous experience in the Hubspot, Salesforce or Zendesk ecosystem will be a plus Tons of energy, passion...
teams, and developers. By accurately logging and tracking service requests through systems like Zendesk, you will help..., track, and maintain comprehensive service request histories through the Zendesk support platform across the complete issue...
, and deliver constructive feedback effectively. Technical: Proficiency in support and collaboration tools including Zendesk, Slack...
with the ability to influence stakeholders at all levels. Technical - proficiency with Zendesk, Slack, and Google Workspace...
(Zendesk, Intercom, Freshdesk, Jira Service Management, Salesforce Service Cloud). Experience wtih Hubspot is mandatory...
support: answer tickets, triage issues, and resolve inquiries within SLAs via Zendesk and Slack. Monitor and promote rater..., and cross-checks across multiple reports/systems. Build and maintain support macros and templates in Zendesk;continuously...
application support and troubleshooting software issues. 2 years of experience Ticket management systems Zendesk, Intercom...
, or a concierge-style service role Hands-on experience with CRM and support platforms (HubSpot, Zendesk, or Intercom) Proven track...