Salesforce, Zendesk, Snowflake, Superset, and Level AI to analyze customer interactions and behaviors, translating complex data... like Salesforce, Zendesk, Snowflake, Superset, and Level AI Excellent at communicating complex data insights in a clear, actionable...
Duties and Responsibilities: Use Zendesk to process emails, calls, and chats, while maintaining all SLA's. Assist... in Microsoft Office (Word and Excel) Experience in using Zendesk is strongly preferred Competencias : Organized Empathetic...
/help desk platforms (Zendesk, HubSpot, Salesforce, ServiceTitan, or similar) Availability to work U.S. business hours...
Tech Support Specialist (IT Helpdesk, SaaS Support, Zendesk/Jira) – Remote | U.S. Hours Position Type: Full-Time..., calls, and chats through platforms like: Zendesk Freshdesk Jira Service Desk ServiceNow Diagnose and resolve Level 1...
Customer Service Representative (CSR) – Remote | Zendesk, Freshdesk, Salesforce Support | U.S. Hours Position... 50–100 daily support tickets using platforms like: Zendesk Freshdesk Salesforce Service Cloud Respond via...
to remediate adoption gaps before they impact renewal. Contextual Support Orchestration (Zendesk): Manage the technical support... lifecycle by cross-referencing Zendesk ticket trends with Pendo usage data. You will identify whether a user's challenge...
Ecosystem including: Zendesk, Genesys Cloud, Custom Applications, and integrations. You will be the first point of contact... like failing python scripts or integrations. Systems Engineering: Develop & maintain automation and integration in Zendesk...
Ecosystem including: Zendesk, Genesys Cloud, Custom Applications, and integrations. You will be the first point of contact... like failing python scripts or integrations. Systems Engineering: Develop & maintain automation and integration in Zendesk...
environment (Richpanel, Zendesk, Gorgias, or equivalent). Attention to detail when processing refunds or account changes. Ability...
(Required) Intercom, Linear, JIRA, Google Workspace, Slack Nice-to-Haves (Preferred) Zendesk, Notion, Confluence Benefits...