Customer Service Associate
such as: Zendesk Salesforce Similar CRM systems Multilingual abilities or additional language proficiency Previous experience...
such as: Zendesk Salesforce Similar CRM systems Multilingual abilities or additional language proficiency Previous experience...
to clients via phone, email, chat, or via client CRM software ie. Zendesk. Address customer inquiries, concerns, and issues...
to clients via phone, email, chat, or via client CRM software ie. Zendesk. Address customer inquiries, concerns, and issues...
, Marketo/HubSpot, Zendesk, Gainsight, Netsuite. CA-DNP Our commitment to you! BMC's culture is built around its people...
: Expert-level familiarity with ITSM platforms (Jira, ServiceNow, or Zendesk). Leadership: Proven ability to manage...
: Expert-level familiarity with ITSM platforms (Jira, ServiceNow, or Zendesk). Leadership: Proven ability to manage...
such as CRMs (e.g. Hubspot, Attio, Salesforce), Support triage (e.g. Zendesk), data warehouses (e.g. Databricks, Snowflake), and BI...
). Proficiency in ticketing platforms (Zendesk, Intercom, Botmaker) and CRM systems. Genuine empathy to treat users with the care...
and team performance. Experience with Zendesk, Jira, Salesforce, HubSpot, Talkdesk, or similar platforms is highly preferred... and reporting capabilities Experience with Zendesk, Jira, Salesforce, HubSpot, Talkdesk, or similar platforms Familiarity...
skills. Comfortable operating in high-speed, constantly evolving environments. Experience with tools like Zendesk, Intercom...