Team Captain
, chats, emails and SMS) A general understanding of content moderation. Intermediate knowledge of CRM systems (i.e. Zendesk...
, chats, emails and SMS) A general understanding of content moderation. Intermediate knowledge of CRM systems (i.e. Zendesk...
with bilingual customer support is an advantage.Excellent written and verbal communication skills.Experience with Gorgias, Zendesk...
such as ServiceNow, Jira Service Management, Remedy, Zendesk, or similar. Data analysis and reporting using Excel, Power BI...
, HIPAA, GDPR, or similar regulatory environments.Experience with support platforms and internal tools such as Zendesk...
support to the Hispanic leaders. - Provide support to our agent requests (Zendesk tickets and Teams channel support... systems (Zendesk, Exigo, etc.). - Basic experience with Office platforms (Excel, Word, Power Point). - Leadership abilities...
knowledge of CRM systems (e.g., Zendesk, Salesforce) Intermediate knowledge of cloud‐based applications (Google Drive, Sheets...
in both English and Spanish.At least 2 years of sales experience serving the US or Canada market.Tech‐savvy;familiarity with Zendesk...
systems such as Zendesk, Freshdesk, or similar is a plus.BenefitsCompetitive salary: Based on experience and skillsetFully...
to work varying shifts, including weekends and holidays. - Familiarity with CRM systems and support software (e.g., Zendesk...
, or a concierge-style service role Hands-on experience with CRM and support platforms (HubSpot, Zendesk, or Intercom) Proven track...