tools such as Jira, ServiceNow, or Zendesk. Background in technical support, helpdesk, or incident response environments...
(oral and written). Proficiency in ticketing platforms (Zendesk, Intercom, Botmaker) and CRM systems. Genuine empathy...
as code tools. Experience with ticketing systems such as Jira, ServiceNow, or Zendesk. Experience supporting events or time...
. Experience with modern customer support platforms (e.g., Intercom, Zendesk, Freshdesk). Strong analytical and problem-solving...
support tools. Experience with modern customer support platforms (e.g., Intercom, Zendesk, Freshdesk). Excellent...
with a ticketing system (Zendesk, Service Now, etc). A passion for learning and doing new things in a fast-paced environment...
, ensuring every interaction feels seamless and premium Utilize leading CX technology (e.g., Shopify, Gorgias, Zendesk...
Experience using other applications such as Slack, Zendesk, Jira, Looker is a plus Additional Information...
and community management. Intermediate knowledge of CRM systems (e.g., Zendesk, Salesforce preferred). Intermediate knowledge...
, and digital TV technology Experience with Zendesk preferred Proficiency with G Suite and demonstrated competency in learning...