in Office/Google Drive (Advanced), CSS tools like Zendesk (Advanced), CRM systems like Hubspot (Intermediate). Deliver high...
(Zoho, Zendesk, Salesforce, Sugar CRM, Freshworks), phones (Twilio, Ring Central, Dialpad, Call Tracking Metrics, tollfree...
(JIRA, Salesforce, Zendesk etc.)Log analysis using a SEIM product (Splunk, ElasticSearch, etc.)Database technologies and SQL...
Experience reviewing chatbot, AI assistant, or automation performance. Familiarity with Helpshift, Zendesk, or other customer...
calls from our Helpdesk/CRM). Familiarity with Helpdesk/CRM software such as Zendesk...
subject matter expertise in Salesforce CRM, Groove, Sales Loft, Zendesk and an ever-expanding list of productivity tools...
on Zendesk and Cisco Telephony is a plus. Benefits: Our package includes Competitive salary, 1 month of Aguinaldo (Christmas...
of experience in Technical Support Zendesk/Fresh Desk experience Experience troubleshooting software as a service (Saa...
(Zoho, Zendesk, Salesforce, Sugar CRM, Freshworks), phones (Twilio, Ring Central, Dialpad, Call Tracking Metrics, tollfree...
moderationIntermediate knowledge of CRM systems (e.G., Zendesk, Salesforce)Intermediate knowledge of cloud‐based applications (Google Drive...