skills, ability to resolve complex queries and disputes. Experience in using digital systems such as Zendesk or Salesforce...
Understanding development practices Comfortable in data handling Experience of Service Management Tools such as Jira or Zendesk... or experience of the following platforms Slack, Zoom, Jamf Pro, Atlassian Jira/Jira Service Desk/Confluence, ZenDesk, LastPass...
in an IT support role (internship or service desk preferred). Experience using ticketing systems (e.g., Zendesk, ServiceNow...
in an IT support role (internship or service desk preferred). Experience using ticketing systems (e.g., Zendesk, ServiceNow...
issues and have experience in regulated environments. You're familiar with customer support tools like Zendesk and know...
Experience with Zendesk preferred Ability to utilize knowledge base to provide support to customers Proficient in Microsoft 365...
will be responsible for managing all online communications with digital customers, partners, and ambassadors through the Zendesk platform... as well as providing first-class customer service. The ideal candidate will have experience using a CRM system or Zendesk...
management systems such as Jira and Zendesk Knowledge in Image Recognition, Deep Learning, and AI features...
in customer service, administration, or a related role. Familiarity with CRM systems like Salesforce or Zendesk...