Experience with one or more of the following issue management and content management systems and tools preferred: JIRA, Zendesk...
as necessary Maintain and update Zendesk and CRM and track the performance of this in your team. Support with the...
. PLUSES Understanding of Playfab and/or XSolla and/or XBOX/PS console stores. Experience with support software like Zendesk...
services support including Zendesk and Slack. Proven ability to develop and implement new processes and workflows...
tasks efficiently. ● Ability to quickly learn with a problem-solving mindset. ● Knowledge of Zendesk is highly desirable...