Fraud & Compliance Analyst
with screening tools (e.g., Sumsub, ComplyAdvantage) and CRM/ticketing systems (e.g., Gorgias, Zendesk) Strong analytical...
with screening tools (e.g., Sumsub, ComplyAdvantage) and CRM/ticketing systems (e.g., Gorgias, Zendesk) Strong analytical...
Experience with cloud software, help desk tools, and CRMs (e.g., Zendesk, JIRA) Ability to work independently, manage competing...
-savvy with knowledge of CRMs (e.g. Hubspot, Salesforce, Zendesk) and Excel. Detail-oriented, self-motivated, and able...
improve complex and custom integrations Maintain and improve our BigQuery, Salesforce and Zendesk integrations, working... or similar to ship working solutions (this may be in personal projects) Experience as an admin for Jira, Zendesk, Asana...
(e.g. Zendesk). Exposure to AI-assisted learning, knowledge management, or LMS modernisation. Experience supporting...
and improve our BigQuery, Salesforce and Zendesk integrations, working with relevant platform admins where necessary Contribute... to ship working solutions (this may be in personal projects) Experience as an admin for Jira, Zendesk, Asana or other similar...
and external customer relationships. 3+ years in a successful customer care role. User experience of ITS preferably Zendesk...
(e.g. Zendesk, Jira or similar). What you'll be doing The Support Engineer role is primarily to ensure the smooth day...
and procedural assistance. This role is responsible for managing and resolving support cases submitted through Zendesk, as well... through Zendesk, phones, emails, and live chat channels. Take ownership of support cases ensuring accurate diagnosis...
. You are proficient with IT, and experience with Google or Zendesk platforms would be a considerable advantage. You navigate...