, email, in person, and ConnectWise cases in a courteous manner, understanding their needs and walking them through troubleshooting steps... the help desk request problem-solving process through to final resolution in ConnectWise, ensuring timely resolution...
will utilize ConnectWise RSM/PSA tool to create and update service tickets documenting all correspondence, work performed...
with CRMs such as ConnectWise preferred Proven ability to manage data entry tasks quickly and accurately across multiple...
one of the most unique teams around! Our team brings experience in several RMM Platforms, including ConnectWise Automate...
with Level 1 issues and troubleshooting, supported by the team Working in an advanced ticketing system and RMM (ConnectWise...
are a plus Experience with ConnectWise, HubSpot, Zoom Info A Master’s degree or MBA Benefits and Perks Medical, Dental and Vision...
and basic Linux server support Troubleshoot and upgrade Microsoft SQL databases Manage IT ticketing system (ConnectWise... (Not Required, but a Plus!) Hands-on experience with ConnectWise or similar IT ticketing systems Experience in an MSP (Managed Services Provider) or IT...
. Education: B.A in Accounting Preferred Qualifications Experience with Yooz, Clickup, and ConnectWise Benefits Benefits...
Engage with key vendors (Connectwise, Kaseya, Datto, Sophos) to support pipeline development and performance reviews Manage...
;equivalent experience acceptable Experience with ConnectWise (Manage & Automate) and SCCM Subject matter expert for specific...