Director of Service Delivery
environment Familiarity with PSA/RMM tools (e.g., ConnectWise, Autotask, Datto, Ninja) Working knowledge of Microsoft 365...
environment Familiarity with PSA/RMM tools (e.g., ConnectWise, Autotask, Datto, Ninja) Working knowledge of Microsoft 365...
consulting services industry and/or MSP/IT service industry a plus Experience with ConnectWise CRM...
environment strongly preferred. Experience with ConnectWise, IT Glue, network monitoring platforms, and documentation tools...
. Additional strengths include VMware, ConnectWise (or similar PSA), and hands-on security implementation experience...
: ConnectWise, Automate Control and Manage Benefits What we offer: Competitive salary Quarterly bonuses Progressive PTO...
, configure, image, and deploy computers and software. Manage and document service tickets within ConnectWise. Use remote...
and responsibilities Responsible for entering time and expenses in ConnectWise as it occurs Understand processes in ConnectWise... by completing assigned training materials and blueprints on ConnectWise University All other duties as assigned Minimum...
and experience working with API endpoints such as MS Graph. Ability to navigate and utilize a ticketing system (such as ConnectWise...
-V virtualization experience Experience managing corporate firewalls and backup platforms Nice to have ConnectWise Manage, NinjaOne...
sales pipeline and activity in CRM tools (e.g., ConnectWise or similar), ensuring data integrity and compliance with company... platforms (e.g., ConnectWise) Other relative duties as assigned Minimum Qualifications High school diploma or equivalent...