End User Support Technician Tier 3
with the following: ConnectWise or similar ticket or case management system Microsoft Office applications Kaseya...
with the following: ConnectWise or similar ticket or case management system Microsoft Office applications Kaseya...
and other applications such as ConnectWise, ServiceNow, Kaseya, Previous hands-on experience in the following areas is required: Microsoft...
software (e.g., ConnectWise Manage) Troubleshoot and resolve complex client issues, performing root-cause analysis...
including Microsoft Role Based Certifications, Cisco CCNA/CCNP, VMware VCP, ITIL, etc. Experience with ConnectWise (Manage...
and basic Linux server support Troubleshoot and upgrade Microsoft SQL databases Manage IT ticketing system (ConnectWise... (Not Required, but a Plus!) Hands-on experience with ConnectWise or similar IT ticketing systems Experience in an MSP (Managed Services Provider) or IT...
such as VMware or Hyper-V Experience utilizing the ConnectWise suite of products Experience with vendors such as Google Workspace...
RMM and ConnectWise or similar PSA software desirable Strong work ethic, attention to detail, problem-solving skills..., and ConnectWise experience or similar PSA experience are all considered a plus. Only local candidates in Fort Lauderdale, FL need...
experience in an MSP environment, particularly utilizing the ConnectWise suite of products Exposure to/ability to support...
: ConnectWise, LabTech Microsoft Intune Microsoft Copilot Azure and AWS Windows Desktop and Server Operation Systems Mac OS MS...
(i.e., ConnectWise) Maintain proficiency in dominant business technology such as Microsoft Office Strong understanding and proficiency...