experience desired, not required. Familiar with Enterprise IT best practices preferred. Experience with ConnectWise...
etc. Troubleshoot and resolve network-related issues, escalating as appropriate Perform duties using Help Desk system (ConnectWise... Effectively use ConnectWise line of business apps to track, manage and resolve client support requests Efficiently review...
+, or equivalent) Familiarity with MSP environments or tools like LabTech or ConnectWise Powered by JazzHR...
continuity of A/V field teams by providing the necessary technical leadership. Understand processes in ConnectWise Manage... by completing assigned training materials and blueprints on the ConnectWise University Validate all time and expenses through...
, troubleshooting steps and client interactions in the ConnectWise ticketing system. Skills/Must have: Proven experience...
., ConnectWise, Datto, Atera) Experience with Azure, Intune, or MDM solutions CompTIA A+/Network+ or Microsoft certifications...
processes, maintain tickets in ConnectWise, and stay current with industry trends. Preferred Experience & Skills: 7+ years...
Reuters, FactSet, CapIQ Significant experience in an MSP environment, particularly utilizing the ConnectWise suite...
& Microsoft 365 Microsoft Entra ID (Azure AD) Remote monitoring & management tools (e.g., NinjaOne, ConnectWise Automate, Kaseya...
(PowerShell preferred). Preferred Technical Experience - ConnectWise Manage and Automate. - IT Glue documentation platform...