Experience: Familiarity with tools like SonicWall, Hyper-V, Acronis, ConnectWise, Auvik, macOS, and WebRoot is advantageous...
: Experience with ticketing systems such as ConnectWise, Autotask, or similar. Knowledge of virtualization technologies (VMware...
in ConnectWise on a daily basis prior to the end of the workday. Review IT publications and online materials to remain up...
ticketing systems (e.g., ConnectWise Manage) and remote support tools is a plus SALARY RANGE $80,000-$110,000 + Bonus...
is preferred · IT related Associates or Bachelor’s Degree, or comparable experience · Experienced with FM Audit, Connectwise...
Reuters, FactSet, CapIQ Significant experience in an MSP environment, particularly utilizing the ConnectWise suite...
interventions. Experience with Service request IT Service Management M ticketing system (ConnectWise, ServiceNow, ServiceDesk...
Reuters, FactSet, CapIQ Significant experience in an MSP environment, particularly utilizing the ConnectWise suite...
,Alert, Connectwise, and Cisco WebEx Leads the development of training programs including User Guides, Reference Guides...
and Ticket Management Accurately and diligently tracks time spent on-site using ConnectWise Manage's time entry feature... in ConnectWise Manage. Conducts a thorough review of assigned tickets for the next day before the end of the current shift...