IT Manager
, Active Directory. Networking: Cisco Meraki, Wireshark. Service Desk: SysAid, ConnectWise. Project Management: Asana, MS...
, Active Directory. Networking: Cisco Meraki, Wireshark. Service Desk: SysAid, ConnectWise. Project Management: Asana, MS...
environment. Experience with ConnectWise and knowledge of ITIL or other service management frameworks. Demonstrated...
, and applications. Strong problem-solving skills and good communication. Experience with ConnectWise...
tools Cloud support – multiple device data syncing ConnectWise or other ticketing systems Word, Excel...
such as Service-Now, ConnectWise, ServiceDesk Plus Available for early morning shift and flexible Ability to lift and transport IT...
and Software preferred experience with: ConnectWise Manage ConnectWise Automate ConnectWise Control Cisco Duo Mobile Microsoft...
. Tools and Software preferred experience with: ConnectWise Manage (ticketing system) ConnectWise Automate (remote... monitoring and management) ConnectWise Control (remote support) Microsoft 365 (administration and support) Cisco Duo Mobile...
, N-Able, ManageEngine, Freshdesk, Ivanti Heat, ConnectWise PSA, SysAid and Team Dynamix;Experience with imaging...;Experience with remote support tools, such as Ninja Remote, ConnectWise Control/Screenconnect, Bomgar, Splashtop, DameWare...
ConnectWise suite (Automate, Connect, Manage, etc.) Security solutions including SIEM/SOC and XDR Application support...
(work ticket system), ConnectWise/ScreenConnect (remote access). Email Filtering/Relay: Mimecast. Project Management...