of the overall progress of assigned tasks upon which he/she is working with strict adherence to SLA and quality standards...
, Reconciliations, SLA reporting & service level quality monitoring. - CPA or equivalent qualifications in Finance. - Experienced...
). Handover and SLAs Shift handover: 15 minutes with checklist of priorities. Live response SLA: ≤ 2 min (chat/call...). Emergency night duty SLA: ≤ 10 min. Compensation Salary: 2.6–3.3M COP per month (≈ 32–40M COP per year). Bonus: up...
important metric and SLA measurement - Growing profitability by proactively identifying new opportunities and delivering...
of the overall progress of assigned tasks upon which he/she is working with strict adherence to SLA and quality standards...
performance and meet or exceed targets. - Create, prepare and deliver detailed product/SLA level reporting, presenting actionable...
knowledge of Excel and ability to work with reports and data exports - Able to adhere to SLA targets and perform under pressure...
, management and performance tuning under high availability SLA environment. - Experience with AWS, GCP, Azure is good...
important metric and SLA measurement - Growing profitability by proactively identifying new opportunities and delivering...
important metric and SLA measurement - Growing profitability by proactively identifying new opportunities and delivering...