Technical Support Specialist (Cundinamarca)
process insights Meet performance targets across QA, productivity, SLA, CSAT, and TRR Demonstrate strong alignment with core...
process insights Meet performance targets across QA, productivity, SLA, CSAT, and TRR Demonstrate strong alignment with core...
bandwidth allocation. Manage platform queue success ensuring campaigns are within SLA and accurate. Manage the troubleshooting...
management, ensuring timely execution and SLA adherence. Act as a central point of contact for internal stakeholders...
strengthening and improving your customer service skills. Work as a team to meet or exceed Command Alkon's Support SLA...
for SLA definition and metrics during contract drafting and signoff process Lead monthly, quarterly, and yearly...
attention. - Support on reporting supervision activities to ensure SLA accomplishment. - Inform users of payment status...
de pagos con toda la información necesaria, gestionar y responder solicitudes de detalle de pago según métricas de SLA, y dar...
around SLA adherence, one‑call resolution, and productivity. Scale Tier II sustainably: You’ll help build the systems...
for SLA definition and metrics during contract drafting and signoff process - Lead monthly, quarterly, and yearly...
for SLA definition and metrics during contract drafting and signoff process - Lead monthly, quarterly, and yearly...