Service Delivery Manager (Bogotá)
for SLA definition and metrics during contract drafting and signoff process - Lead monthly, quarterly, and yearly...
for SLA definition and metrics during contract drafting and signoff process - Lead monthly, quarterly, and yearly...
for SLA definition and metrics during contract drafting and signoff process - Lead monthly, quarterly, and yearly...
for SLA definition and metrics during contract drafting and signoff process - Lead monthly, quarterly, and yearly...
environments, largescale account management, and multisite operations Are you driven by operational excellence, SLA performance... closely with global stakeholders to define and execute site strategy, ensure SLA and KPI achievement, optimize cost efficiency...
for SLA definition and metrics during contract drafting and signoff process - Lead monthly, quarterly, and yearly...
for achieving operational goals such as SLA, productivity, inactivity, MSS, and quality metrics. - Provides coaching...
, ensuring timely execution and SLA adherence. - Act as a central point of contact for internal stakeholders including Sourcing...
, internal areas, and the treasury team to ensure compliance with client activities. - Report monthly SLA status to the Manager...
workflows to ensure timely progression and SLA adherence. - Track and report on onboarding SLAs, ensuring timely completion...
for SLA definition and metrics during contract drafting and signoff process - Lead monthly, quarterly, and yearly operational...