Payroll Coordinator Colombia
annually). Vendor & Technology Management (Vendor SLA Compliance: ≥ 98% adherence to service-level agreements;System Uptime...
annually). Vendor & Technology Management (Vendor SLA Compliance: ≥ 98% adherence to service-level agreements;System Uptime...
to ensure cases are completed within the SLA. Ensure setups are performed accurately considering the impact these may...
workload against SLA and regulatory deadlines. What you get to do:: Handle and process cardholder disputes involving... and craft timely, accurate responses to networks within SLA and regulatory timelines. Oversee card authority processes...
activities. The performance should meet the requirements defined in the SLA/KPI's. Specific Responsibilities · Timely...
activities. The performance should meet the requirements defined in the SLA/KPI's. Specific Responsibilities · Timely...
Support incident and request management via ServiceNow, ensuring SLA adherence and root cause analysis Work closely...
(tracked against SLA). 100% employee participation in required compliance training. Clear, actionable compliance reporting...
/privacy implications). Route to the correct workflow (new, amendment, renewal, termination) and set SLA/turnaround... times, SLA adherence, % executed on standard terms, renewal pipeline, deviations by clause. Train business users on request...
LinkedIn inbox daily;flag priority messages, draft responses, and maintain a response-SLA for partners. Build a simple daily action...
and SLA requirements. Document all interactions in the ticketing system with complete notes. Track and monitor open tickets... to ensure closure within SLA. Customer Satisfaction & Feedback: Maintain professional, empathetic communication...