Data Entry Specialist
records. All records entered and updated within SLA (same day/next day). Reports delivered accurately and on schedule...
records. All records entered and updated within SLA (same day/next day). Reports delivered accurately and on schedule...
(with flexibility for shifts, weekends, or on-call rotation depending on SLA requirements) About the Role: Our client is seeking... by checking ticket queues, prioritizing urgent SLA-bound issues. Respond to support tickets and calls, troubleshooting step...
Open Audit Action 45 days in advance of the due date to avoid any surprises. Assist the auditors in ensuring 5-day SLA...
benchmarks). Maintenance resolution times within SLA. 100% compliance with tenant documentation requirements. Owner...
Support: Respond to payroll inquiries (pay stubs, direct deposit, tax withholding changes) within SLA. Assist employees...
, compliant, and tenant satisfaction remains high. Key Metrics for Success (KPIs): % of tickets resolved within SLA (e.g...
tickets resolved within SLA timelines. Owner reports accurately and on time. Tenant satisfaction with communication...
dentro del Nivel de Acuerdo de Servicio (SLA). Asegurar que las configuraciones se realicen con precisión, considerando el impacto...
activities. The performance should meet the requirements defined in the SLA/KPI's. Specific Responsibilities · Timely...
and ensure SLA/OLA compliance. Lead and document post-incident reviews, driving continuous improvement and long-term preventive..., ensuring SLA/OLA compliance. Problem Solving: Ability to quickly assess situations, identify root causes, and drive effective...