desktop procedures Ensure that the assigned targets in accordance with SLA are met Ensure that the quality of the...
product/SLA level reporting, presenting actionable insights to both technical and non-technical stakeholders...
, and problem-solving skills. Meet productivity, quality, SLA, and KPI targets consistently. Adhere to assigned schedules...
activities. The performance should meet the requirements defined in the SLA/KPI’s. Specific Responsibilities · Timely...
activities. The performance should meet the requirements defined in the SLA/KPI’s. Specific Responsibilities · Timely...
, quality, SLA, and KPI targets consistently. Adhere to assigned schedules, attendance policies, and operational guidelines...
activities. The performance should meet the requirements defined in the SLA/KPI's. Specific Responsibilities · Timely...
activities. The performance should meet the requirements defined in the SLA/KPI's. Specific Responsibilities · Timely...
and dashboards Supporting the core recruitment process through tracking of set KPI’s, SLA’s and ensure accurate tracking...
guidance prioritizing caseload to achieve SLA compliance targets. Meet SLA requirements per channel/role Document every...