. -Work as a team to meet or exceed Command Alkon's Support SLA's. -Continually make improvements or updates to Command...
. -Work as a team to meet or exceed Command Alkon's Support SLA's. -Continually make improvements or updates to Command...
and payments according to corporate policies and quality standards (SLA/KPI). Qualifications Education / Academic Background...
SLA adherence. Manage external vendors and monitor performance. Conduct service reviews and implement quality...
, adoption metrics, and training strategies. Strong vendor management and contract/SLA oversight. Strong track record...
for new initiatives. Monitor escalated issues and ensure timely resolution in line with SLA and escalation procedures...
according to the SLA: on time and on budget;Maximize usage of OOB features and provide technical design or develop/customize...
according to our project methodology, ensuring that all software applications are implemented successfully according to the SLA...
, timeliness and accuracy of inherited reports, new report. This includes an SLA measurement. Delivering end-to-end expertise...
of engagement and lead governance process – this includes cross-border and partner opportunities, pipeline hygiene & SLA adherence...