Senior AI Engineer
Your mission Design and build LLM-powered AI agents that automate support workflows across Zendesk, Intercom...
Your mission Design and build LLM-powered AI agents that automate support workflows across Zendesk, Intercom...
, …), manage our Docker-based preview environments, and keep the critical systems ticking (GitHub, CircleCI, ZenDesk, Google...
communication skills Solid experience working with CRM systems, such as Zendesk Strong understanding of Customer Service...
departments You are open to learning new tools. First experience with Google Workspace, Confluence, Jira, or Zendesk...
-on experience with Zendesk or a comparable customer support platform A structured, dependable, and independent working style...
solutions - working hands-on with tools such as Zendesk, n8n, and self-hosted and cloud-based AI models. You partner closely... to end, including monitoring, error handling, and continuous iteration Zendesk Ownership & Customer Support Automation...
ticking (GitHub, CircleCI, ZenDesk, Google Workspace, plus payment and accounting integrations like Chargebee, Stripe, PayPal...
and a strong Can-Do-Attitude You have basic knowledge of MS Office 365 You have working knowledge of Zendesk or SFSC...
solutions - working hands-on with tools such as Zendesk, n8n, and self-hosted and cloud-based AI models. You partner closely... to end, including monitoring, error handling, and continuous iteration Zendesk Ownership & Customer Support Automation...
systems, such as Zendesk, Freshdesk, Aircall, or similar You have excellent German skills (C1) and good English skills (B2...