management of Inbox and Zendesk queries — responding within a maximum 3-day turnaround to maintain high service levels. Stay...
written and spoken-level German and English Experience with a helpdesk system (Gorgias, Zendesk, Freshdesk, or similar...
from Zendesk and other sources into actionable insights for CXC, Product, Quality, Digital, and other teams. In Knowledge.... Zendesk experience is strongly preferred. Confidence working with global and multicultural stakeholders and ability...
, …), manage our Docker-based preview environments, and keep the critical systems ticking (GitHub, CircleCI, ZenDesk, Google...
written and spoken-level German and English Experience with a helpdesk system (Gorgias, Zendesk, Freshdesk, or similar) A self...
-paced, global team environment. Nice to Have Experience with Zendesk, Helpshift, Intercom, or similar tools...
would be an advantage: Customer support platforms such as Zendesk, Helpshift, Salesforce, Intercom, or similar tools. Microsoft Office...
or contact centers Proficiency with tools such as Gmail, Zendesk, Slack, and Salesforce Ability to work rotating shifts (Monday...
), rotation every 3 months Proficiency with tools such as Gmail, Zendesk, Slack, and Salesforce Experience in customer-facing...
, or related procurement and commercial processes. Experience with support platforms such as Zendesk/CRMs and issue-tracking...