de recuperación, eficiencia y retención. Conocimiento en herramientas de gestión y CRM (Zendesk, Salesforce, Genesys o similares...
OBJETIVO GENERAL DEL PUESTO Realizar, documentar y cerrar los tickets asignados al grupo de soporte en Zendesk...
. Conocimientos: Técnicas de ventas consultivas. Manejo de CRM y plataformas de Contact Center (Salesforce, Zendesk, Avaya o similar...
platforms Exposure to ITSMticketing tools like NinjaOne, Zendesk, or Jira Familiarity with basic network troubleshooting...
working with Jira, Zendesk, and other business applications integrating to Workday....
Job Description The Senior Engagement Manager at Zendesk will be pivotal in driving the success of our most complex... opportunities. Industry Expertise: Maintain a deep understanding of industry trends and advancements to position Zendesk...
patterns. (Proficiency in Excel/Google Sheets is required;SQL is a plus). Familiarity with support platforms (Zendesk...
better security policies. Where We Work Zendesk is not your average tech company. We have all the stuff you’d expect - competitive... in-office schedule is to be determined by the hiring manager. The intelligent heart of customer experience Zendesk software...
Job Description At Zendesk, a rapidly expanding cloud-based software company, we use SaaS applications to improve... our application landscape, steering the design of our integrated solutions, and enabling Zendesk to efficiently achieve its strategic...
closely with stakeholders across teams including Marketing, Sales, Professional Services, Legal, Product, and Zendesk Contact... available to Zendesk through its strategic partnership with AWS. You’ll also support AWS Marketplace processes to help scale the use of AWS...