. Use tools like Zendesk, Hubspot, and Google Drive to deliver high-touch, data-informed support. Who you are We're... like Google Drive, Zendesk (or similar CSS), and Hubspot (or similar CRM) Intermediate English proficiency and full professional...
workflows. Nice to haves Experience using Hubspot, Metabase, or Zendesk. Independent analytical skills using SQL or Python...
and communication issues, providing support via email, phone and the ticketing system (Zendesk) Providing technical assistance... and handling technical requests through ticketing tools (e.g., Zendesk, JIRA, ServiceNow) Experience supporting SCADA, industrial...
on such web applications. Experience doing SaaS-based product work. Experience using a support platform like Zendesk, Intercom...
responses, networking basics, and system integrations Experience with ticketing platforms (e.g., Zendesk, Jira, ServiceNow...
on such web applications. Experience doing SaaS-based product work. Experience using a support platform like Zendesk, Intercom...
and used Comfort across Shopify, a help desk platform (Gorgias, Zendesk, Commslayer, Re:amaze), spreadsheets, and 3PL portals...
on such web applications. Experience doing SaaS-based product work. Experience using a support platform like Zendesk, Intercom...
, Slack, Zendesk and G-suite. Show enthusiasm for AI with a foundational understanding of its practical applications...
Tech Support Specialist (IT Helpdesk, SaaS Support, Zendesk/Jira) – Remote | U.S. Hours Position Type: Full-Time..., calls, and chats through platforms like: Zendesk Freshdesk Jira Service Desk ServiceNow Diagnose and resolve Level 1...