Compliance Officer
(tracked against SLA). 100% employee participation in required compliance training. Clear, actionable compliance reporting...
(tracked against SLA). 100% employee participation in required compliance training. Clear, actionable compliance reporting...
and SLA requirements. Document all interactions in the ticketing system with complete notes. Track and monitor open tickets... to ensure closure within SLA. Customer Satisfaction & Feedback: Maintain professional, empathetic communication...
con la Gestión de Servicios para monitorear proactivamente el desempeño de los SLA y tomar las acciones apropiadas para el soporte...
Garantizar el logro de las metas y la productividad de las tiendas a nivel nacional, asegurando el correcto funcionamiento operativo, fortaleciendo la eficiencia en el servicio al cliente, en el manejo de inventarios y velando por la correc...
según las necesidades de cada área. Velar por el cumplimiento de los niveles de servicio (SLA) establecidos. Capacitar a los equipos...
, compliant, and tenant satisfaction remains high. Key Metrics for Success (KPIs): % of tickets resolved within SLA (e.g...
tickets resolved within SLA timelines. Owner reports accurately and on time. Tenant satisfaction with communication...
benchmarks). Maintenance resolution times within SLA. 100% compliance with tenant documentation requirements. Owner...
Open Audit Action 45 days in advance of the due date to avoid any surprises. Assist the auditors in ensuring 5-day SLA...
Support: Respond to payroll inquiries (pay stubs, direct deposit, tax withholding changes) within SLA. Assist employees...