JUNIOR PAYMENT ANALYST - GBS
activities. The performance should meet the requirements defined in the SLA/KPI's. Specific Responsibilities · Timely...
activities. The performance should meet the requirements defined in the SLA/KPI's. Specific Responsibilities · Timely...
del negocio (SLA, adherencia, productividad, ausentismo, TMO, calidad). Administrando el tráfico de contactos en tiempo real...
and ensure SLA/OLA compliance. Lead and document post-incident reviews, driving continuous improvement and long-term preventive..., ensuring SLA/OLA compliance. Problem Solving: Ability to quickly assess situations, identify root causes, and drive effective...
. Coordinar la operación con el equipo (dispatch/track & trace) para cumplir OTIF/SLA. Desarrollar relaciones de largo plazo...
. -Work as a team to meet or exceed Command Alkon's Support SLA's. -Continually make improvements or updates to Command...
. -Work as a team to meet or exceed Command Alkon's Support SLA's. -Continually make improvements or updates to Command...
of facility and rack-level events within internal SLA · Take daily operational readings of all mechanical and electrical... of facility and rack-level events within internal SLA · Power up newly deployed racks · Ensure all safety procedures are adhered...
/Servicio para asegurar SLA y satisfacción (NPS). Administrar CRM: pipeline, pronóstico, seguimiento y actualización...
: logging, métricas y trazas (Prometheus, Grafana, ELK/EFK). Reliability: gestión de incidentes, post-mortems, SLO/SLA/Error...
operativa (cargas, picos, redistribución) para cumplir SLA. Supervisar, formar y optimizar el personal;ejecutar cronogramas... en el manejo de información. Proactividad y organización para priorizar, anticipar riesgos y cumplir SLA. Beneficios...