any errors or customer disputes. - Process charges adjustments to meet the team SLA. Qualifications - Excellent verbal...
, and resolves any errors or customer disputes. - Process charges adjustments to meet the team SLA. Qualifications: - Excellent...
to next stage. - Monitor third‑party management lifecycle workflows to ensure timely progression and SLA adherence. - Track...
workload against SLA and regulatory deadlines. What you get to do:: Handle and process cardholder disputes involving... and craft timely, accurate responses to networks within SLA and regulatory timelines. Oversee card authority processes...
and communication with Sales and CSM teams is clear and effective. - Oversee daily regional workflows, ensuring SLA compliance... environments. - Strong mastery of workflow dynamics and SLA‑driven production models. - Proven leadership experience, with the...
performance: ≥95% SLA adherence across cleaning, linen, and maintenance. - Unit launches: All new unit openings delivered...
standards and schedule Average resolution time (tracked in Salesforce) Chat SLA and volume of chats handled Dispatch...
. - Timely completion of all assigned queues and defects adhering to KPI measurements, and compliance with SLA timelines 24-to-48...
and dashboards - Supporting the core recruitment process through tracking of set KPI's, SLA's and ensure accurate tracking...
or involve other teams (Customer Success, Business Solutions). - Respond to inquiries within 24 hours (or company-specified SLA...