Junior Payment Analyst (Colombia)
activities. The performance should meet the requirements defined in the SLA/KPI's. Specific Responsibilities · Timely...
activities. The performance should meet the requirements defined in the SLA/KPI's. Specific Responsibilities · Timely...
Operating Procedures (SOPs) and Desktop Manuals (DTP), local guidelines. Ensure SLA audit and compliance principles...
SLA adherence. - Manage external vendors and monitor performance. - Conduct service reviews and implement quality...
- Drive client satisfaction through quick onboarding timelines and always maintaining our resolution time SLA - Assist...
best service for sales orders management and customer requests in line with SLA ensuring a positive customer experience Main...
knowledge in R2R, Reconciliations, SLA reporting & service level quality monitoring. - CPA or equivalent qualifications...
satisfaction and meet service standards. - Achieve performance goals, including SLA compliance, handle time, quality, productivity...
methods (chat, e-Services). - Working in accordance with NICE support process, procedures, contractual SLA’s. - Determine... in accordance with SLA. Qualifications: Experience & Education: - +2 years of experience in enterprise SQL software...
Teams. - Manage own queue of work to ensure timely delivery as per SLA and escalate delays or queries appropriately...
tenant renewals or compliance notices. - Maintenance tickets resolved within SLA timelines. - Owner reports accurately...