and externally.- Partner with Customer Service Representatives (CSRs)to guarantee Achievement of SLA‘s.- Proactively engage...
) - Entrega on-time de proyectos. - SLA de tickets - Cumplimiento de deadlines acordados con stakeholders. - Data quality...
cantidad de operaciones diarias (120) y los requisitos de SLA.* **Proactividad e Iniciativa:** Para identificar y recomendar...
compliance according to internal procedures and legislation - Secure deadlines and assignments are executed according to SLA...
- Ensure clients SLA - Deliver accurate and on time IOMT completion Previous Experience & Industry Background - +2 years...
. Operating within a service-level agreement (SLA) model, this role ensures no balls are dropped and that communications.... Project Management & SLA Delivery - Operate within defined SLAs to ensure communications projects and deliverables...
responding to Team Partner requests for IT service within SLA guidelines. - Identify, diagnose, and resolve basic hardware...
performance to ensure SLA adherence and quality outcomes. ● Provide structured feedback, coaching, and improvement plans...
SLA's - Document all interactions related to services requests (SRs) in NICE Support System in accordance with SLA...
. - SLA compliance on first-response and ticket resolution. - ≤1% error rate across rosters, enrollments, and administrative...