Manager, Learning Operations (Bogotá)
administration processes are delivered in alignment with Bank’s policies, standards and established service level agreements (SLA...
administration processes are delivered in alignment with Bank’s policies, standards and established service level agreements (SLA...
administration processes are delivered in alignment with Bank’s policies, standards and established service level agreements (SLA...
. - Work as a team to meet or exceed Command Alkon's Support SLA's. - Continually make improvements or updates to Command...
and insights, highlighting trends in availability, PO accuracy, and recovery. - Collaborate with the reporting team to ensure SLA...
performance toward contractual SLA’s. Provides guidance in accordance with contractual SOWs, regulatory requirements...
experience in with Cloud-Based hosting administration, management and performance tuning under high availability SLA environment...
. - SLA de tickets - Cumplimiento de deadlines acordados con stakeholders. - Data quality: Calidad de datos y adopción...
email and phone in English within SLA timeframes. Coordinate collection of plan documents from prior TPAs via email or fax...
Telecommunications area solving technical problems and meeting the requirements of SLA. - Responsible for ticket management, customer...
if required, while remaining the primary contact for customer - Resolve incidents in a timely manner as per established (SLA) Service Level...