Customer Care & Success Lead (w/m/d)
in German & English deep helpdesk stack experience (Zendesk/Gorgias/Intercom etc.) Nice-to-haves: DTC subscription...
in German & English deep helpdesk stack experience (Zendesk/Gorgias/Intercom etc.) Nice-to-haves: DTC subscription...
stack experience (Zendesk/Gorgias/Intercom etc.) Nice-to-haves: DTC subscription/e-com background, chilled/frozen context...
or launching B2B products with product-led adoption and self-service help tools (Pendo or ZenDesk experience a plus) Knowledge...
Our work environment Open, collaborative, and feedback-driven culture Our digital toolkit, including Leapsome, Zendesk...
with support platforms (Zendesk, Intercom, Freshdesk) preferred Hospitality tech or PMS experience is a plus...
and a proactive hands-on mentality. Experience with ticketing systems and documentation tools (e.g., Zendesk, Notion, Intercom...
und gehst die Extra-Meile für Partner & Kunden. Plus: Erfahrung mit Support-Tools (z. B. Superchat, Zendesk, Intercom...
Experience with Zendesk or similar customer service platforms Familiarity with Sprinklr or other community/social media...
, or adjacent fields. You have previous experience within Zendesk, or a similar CRM. How we Upvest in you: Impact-driven work...
such as Microsoft 365, Google Workspace, Salesforce, Azure AD, Dynamics 365, and Zendesk - protecting them...