to create mind share and adoption within Zendesk's highest potential enterprise accounts in key industry verticals... to build the Platform experience at Zendesk from the ground up and lead the charge in this industry specific expansion...
. We are looking for a Berlin or London-based Enterprise Customer Success Specialist to join the Zendesk AI Agent (Ultimate) team! This is a hybrid... for the Zendesk AI Agent (Ultimate) product. Ultimate were acquired by Zendesk in March 2024...
, maintaining and growing their use of Zendesk products, consulting on best practice strategies and offering hands-on assistance... product expertise across the Zendesk product line Guide and educate your customers to give them proactive assistance...
of Customer Support/Experience (CX) and Employee Experience (EX) solutions from the Zendesk SaaS suite with a wide array..., and ultimately deliver measurable ROI and customer results using Zendesk. CSMs align to a portfolio of customers within a specific...
with ticketing systems (e.g., Zendesk, Freshdesk, Intercom) and CRM tools. Ability to communicate complex technical topics...
into challenges and lead by example. Familiarity with Zendesk or similar customer service platforms. A good understanding...
). • Experience with CRM software (e.g., Zendesk, Exigo) is a plus. • Digital understanding and tech savvy • Able to work daytime...
Office 365 Working knowledge of Zendesk or Salesforce Service Cloud is desirable WE CARE - WHAT AWAITS...
with ticket handling systems (e.g., Zendesk) Fascination with and curiosity for pursuing and exploring trends in B2B sales...
-solving skills Experience with customer service software like FreshWorks or Zendesk is a plus. Prior work experience in the...