of their primary data across systems such as Microsoft 365, Google Workspace, Salesforce, Azure AD, Dynamics 365, and Zendesk...
-based ticket classification and intent extraction pipelines for Zendesk and Intercom contexts. Build and maintain real-time... AI systems beyond research or prototype work. Familiarity with support platforms such as Zendesk or Intercom, and mapping...
communication skills in English Proficiency in using support ticketing systems (Zendesk, Freshdesk) Strong customer-centric...
, contact center, or BPO environments Familiarity with ticketing systems (e.g. Zendesk) Experience with KPI frameworks...
communication skills in English Proficiency in using support ticketing systems (Zendesk, Freshdesk) Strong customer-centric...
-term operation. Maintain accurate technical documentation, tickets, tagging, and root-cause analyses in Zendesk. Starting...
operation. Maintain accurate technical documentation, tickets, tagging, and root-cause analyses in Zendesk. Starting in 2026...
operation. Maintain accurate technical documentation, tickets, tagging, and root-cause analyses in Zendesk. Starting in 2026...
data management within CRM systems, such as Google Suite, Salesforce and Zendesk Initiative, accountability, and excellent..., Salesforce und Zendesk Eigeninitiative, Verantwortungsbewusstsein und Organisationstalent Sehr gute Deutschkenntnisse (C2...
organization. Customer Support & Ticket Resolution Resolve Zendesk tickets including: Shipping issues, returns, defects... and interpersonal skills Structured, fast learner with a high level of service orientation Experience with ticketing systems (Zendesk...