Zendesk tickets including: Shipping issues, returns, defects, and delivery status Invoicing and shipping questions... Structured, fast learner with a high level of service orientation Experience with ticketing systems (Zendesk preferred) or SaaS...
in German & English deep helpdesk stack experience (Zendesk/Gorgias/Intercom etc.) Nice-to-haves: DTC subscription...
or launching B2B products with product-led adoption and self-service help tools (Pendo or ZenDesk experience a plus) Knowledge...
Our work environment Open, collaborative, and feedback-driven culture Our digital toolkit, including Leapsome, Zendesk...
and a proactive hands-on mentality. Experience with ticketing systems and documentation tools (e.g., Zendesk, Notion, Intercom...
und gehst die Extra-Meile für Partner & Kunden. Plus: Erfahrung mit Support-Tools (z. B. Superchat, Zendesk, Intercom...
Experience with Zendesk or similar customer service platforms Familiarity with Sprinklr or other community/social media...