with support tooling and CRM platforms (e.g., Intercom, Salesforce, Zendesk) Preferred: • Experience in a high-growth SaaS or PLG...
to date across workforce trends especially as it pertains to the BPO industry. Experience with ticketing platforms like Zendesk, Gorgias...
/help desk platforms (Zendesk, HubSpot, Salesforce, ServiceTitan, or similar) Availability to work U.S. business hours...
Ecosystem including: Zendesk, Genesys Cloud, Custom Applications, and integrations. You will be the first point of contact... like failing python scripts or integrations. Systems Engineering: Develop & maintain automation and integration in Zendesk...
Ecosystem including: Zendesk, Genesys Cloud, Custom Applications, and integrations. You will be the first point of contact... like failing python scripts or integrations. Systems Engineering: Develop & maintain automation and integration in Zendesk...
is essential. Help Desk Experience: Familiarity with Help Desk or Ticketing software (e.g., Zendesk, Jira, or similar). Self...
experience. You’ll run our support desk day-to-day — managing all incoming tickets in Zendesk across North America — and serve... the day-to-day management of the Cubigo support desk in Zendesk: triage, prioritize, resolve, and escalate all incoming...
, Zendesk). Exposure to partner ecosystem programs or delivery governance. Role-specific language proficiency (see regional...
-to-haves: Formal Project Management techniques or training such as PMP Experience with Zendesk or Helpshift or other major...
using tools such as Linear, Jira, Zendesk, or similar. Previous on-boarding or product training experience. Working...