Customer Service & Operations Assistant
, Zendesk, Commslayer, Re:amaze), spreadsheets, and 3PL portals Strong written communication and a bias toward documenting the...
, Zendesk, Commslayer, Re:amaze), spreadsheets, and 3PL portals Strong written communication and a bias toward documenting the...
such as CRMs (e.g. Hubspot, Attio, Salesforce), Support triage (e.g. Zendesk), data warehouses (e.g. Databricks, Snowflake), and BI...
Familiarity with clinical documentation or medical terminology Tools Proficiency Must-Haves (Required) CRM Systems: Zendesk...) or training platforms Automation: Zapier or workflow automation tools Support Ticketing: Advanced knowledge of Zendesk...
to manage multiple tickets or conversations without losing accuracy Comfortable using tools such as Plain, Intercom, Zendesk...
, ZenDesk telephony integration, and front desk operator consoles Oversee the end-to-end lifecycle of phone numbers, including... E911, ZenDesk telephony integrations, front desk/operator attendant consoles, and workforce management platforms...
. Use tools like Zendesk, Hubspot, and Google Drive to deliver high-touch, data-informed support. Who you are We're... like Google Drive, Zendesk (or similar CSS), and Hubspot (or similar CRM) Intermediate English proficiency and full professional...
workflows. Nice to haves Experience using Hubspot, Metabase, or Zendesk. Independent analytical skills using SQL or Python...
on such web applications. Experience doing SaaS-based product work. Experience using a support platform like Zendesk, Intercom...
Tech Support Specialist (IT Helpdesk, SaaS Support, Zendesk/Jira) – Remote | U.S. Hours Position Type: Full-Time..., calls, and chats through platforms like: Zendesk Freshdesk Jira Service Desk ServiceNow Diagnose and resolve Level 1...
networking concepts Familiarity with ITSM/ticketing tools (e.g., ServiceNow, Jira, Zendesk) Ability to troubleshoot hardware...