, customer communication, or daily workflows, with the judgment to verify their outputs. Familiarity with Zendesk, Intercom...
, and workfl ows you support. Experience with the following would be an advantage: Customer support platforms such as Zendesk...
experienceExperience with Dialpad, Zendesk, Freshdesk, or similar platforms...
business technologies. - Familiarity with ticketing platforms such as ServiceNow, Zendesk, or Jira Service Management...
. Proficiency in Zendesk, Asana, Notion, and Slack is a bonus. Attributes That Are Not Required (but Are a Bonus) Experience in the...
-on experience with Richpanel and/or Commslayer (this is our helpdesk) and Shopify. Gorgias/Zendesk experience...
. Proficiency in Zendesk, Asana, Notion, and Slack is a bonus. Attributes That Are Not Required (but Are a Bonus) Experience...
, chats, emails and SMS) A general understanding of content moderation. Intermediate knowledge of CRM systems (i.e. Zendesk...
(Service Now, Jira, Zendesk etc...) Technical proficiency for creating standard operating procedures, technical specifications...
business technologies. Familiarity with ticketing platforms such as ServiceNow, Zendesk, or Jira Service Management...