Lead, Customer Experience
of mobile apps, connected devices, and TVE technology Experience with Zendesk is preferred Proficiency with Office Suite...
of mobile apps, connected devices, and TVE technology Experience with Zendesk is preferred Proficiency with Office Suite...
is a must. Experience with troubleshooting and supporting hardware & software products. Strong familiarity with using CRMs like Zendesk...
. An ideal candidate also has: Experience with CRM and ticketing tools, specifically Zendesk or Salesforce data Experience...
and Spanish is a must. Strong familiarity with using CRMs like Zendesk or Salesforce. Technical know-how - you're comfortable...
experience with Samsara, Salesforce, Zendesk, Jira, Gong, Gainsight, and Tableau. Basic Python coding skills are an asset...
moderation. Intermediate knowledge of CRM systems (i.e. Zendesk, Salesforce strongly preferred). Intermediate knowledge...
moderation. Intermediate knowledge of CRM systems (i.e. Zendesk, Salesforce strongly preferred). Intermediate knowledge...
, text, webchat, email) English proficiency Spanish speaking is preferred Comfort using support platforms (e.g., Zendesk...
(i.e. Zendesk, Salesforce strongly preferred). Intermediate knowledge of cloud-based applications (Google Drive, Google Sheets...
with CRM and helpdesk tools (e.g., Zendesk, HubSpot, Gorgias, Salesforce) and an interest in automation tools (e.g...