operativas que optimicen procesos y reduzcan tiempos de atención. Cumplir con los SLA establecidos y mantener una comunicación...
& Engagement - SLA Compliance Additional Information All your information will be kept confidential according to EEO...
con SLA y metas. - Implementar planes de mejora continua para optimizar procesos, productividad y satisfacción del cliente...
global display production pipeline, ensuring smooth workflows and reliable SLA delivery. - Manage real-time resource... with external vendors when internal capacity is insufficient. - Monitor operational signals such as ticket volume, SLA risk, repeat...
and stakeholder feedback. - Conduct in-depth SLA re-assessments, risk analyses, and regular audits to ensure ongoing compliance... SLA governance and compliance across client contracts, ensuring alignment with internal standards and mitigating financial...
, requerimientos, SLA, problemas y activos. - Gestión de proyectos y proveedores. - Coordinación de equipos de soporte. Funciones...
de descanso entre semana Misión del cargo Garantizar el cumplimiento de procesos operativos, facturación y SLA, asegurando... de ERP Seguimiento de SLA Análisis operativo Excel intermedio Principales funciones Ejecutar y dar seguimiento...
and ensure all data entries meet SLA and accuracy targets. Qualifications - English – Spanish Language (Oral and writing B2...
expectations—not just CSAT - Drive daily execution and results - Actively monitor SLA, productivity, schedule adherence... standards - Proven ability to manage day‑to‑day performance across SLA, productivity, attendance, and quality - Ability...
and payments according to corporate policies and quality standards (SLA/KPI). Qualifications Education / Academic Background...