RDC - Treasury Supervisor
team to ensure compliance with client activities. Report monthly SLA status to the Manager or RDC Site Lead. Key...
team to ensure compliance with client activities. Report monthly SLA status to the Manager or RDC Site Lead. Key...
in the E2E process are solved and appropriate visibility is provided · Create SLA with Support areas (taxes, Finance, IT...
. Foster the improvement of process KPIs and ensure SLA compliance. Define the team strategy and workload distribution of the...
, Presence, Go Contact). Manejo de KPI’s y SLA’s propios del sector call center. Se valorará experiencia en campañas...
y usuarios internos en entornos internacionales. Documentar, gestionar y dar seguimiento a tickets conforme a procesos y SLA...
, and marketplaces. Oversee receipt management and ensure completion within SLA timelines. Handle item management processes...
with 3PLs for order management, performance monitoring, and SLA compliance. Lead OTIF and chargeback performance — monitor...
a tickets pendientes o SLA cercanos a vencimiento. Formacion Academica: Tecnólogo o estudiante universitario en IngenierÃa...
, gestionar y dar seguimiento a tickets conforme a procesos y SLA establecidos. Escalar incidentes complejos a niveles superiores...
y de servicio. Asegurar el cumplimiento de SLA, indicadores de calidad y normatividad laboral. Actuar como referente con clientes...