Manager, Technical Support (Colombia)

such as Agent CSAT, Time To Solve, SLA adherence, schedule adherence, shrinkage, and backlog management. - Own weekly DSAT reviews...

Lugar: Colombia | 02/06/2026 17:06:46 PM | Salario: S/. No Especificado

Cloud Operations Engineer Id59491 (Villavicencio) (Meta)

cause analysis and identify recurring issues - Support SLA adherence and highlight risks - Implement and enhance... - Experience working in SLA‑driven environments and meeting performance targets - Experience implementing automation and using...

Lugar: Meta | 02/06/2026 17:06:40 PM | Salario: S/. No Especificado | Empresa: AgileEngine