Clous App Ops Enginer
hosting administration, management and performance tuning under high availability SLA environment. Experience with AWS, GCP...
hosting administration, management and performance tuning under high availability SLA environment. Experience with AWS, GCP...
, Metric and SLA Monitoring. - Management of People & Resources, Critical Thinking, Project Management, Collaboration...
service requests that cannot be scheduled within agreed SLA timelines to ensure prompt resolution. - Ensure high levels... se puedan programar dentro de los plazos acordados en el SLA para asegurar una resolución rápida. - Asegurar altos nÃveles...
per hour worked) - Understanding of SLA requirements for the client - Assist in cross training and communicate quick fixes...
metrics, SLA and quality. - Establish a customer specific operational status and reporting framework (using ITIL), and lead...
de los niveles de servicio (SLA), aplicando lineamientos de TI que optimicen la estabilidad y el rendimiento de los sistemas...
processes within the established in the SLA. This role combines administration and practical work within the company...
and lifecycle handling. - Proper knowledge of Excel and ability to work with reports and data exports. - Able to adhere to SLA...
, and customer. - Conduct Periodic reviews with customer to review Juniper service delivery metrics, SLA and quality. - Establish...
which can help to give better service to our customers, partners and the security community in general - Honor SLA...