-on experience with ticketing systems or CRM platforms such as Zendesk Strong organisational skills and a sharp eye for detail...
, email, and chat Familiarity with customer support tools (Zendesk, Freshdesk, Intercom, etc.) is a plus Ability to work independently...
ticking (GitHub, CircleCI, ZenDesk, Google Workspace, plus payment and accounting integrations like Chargebee, Stripe, PayPal...
tooling (Intercom, Zendesk, Linear, HubSpot, or similar) as well as AI / Copilot tools (Fin AI, Claude). Interest in content...
and helping customers resolve problems Experience with ticketing and collaboration tools such as Jira, Zendesk, Freshdesk...
and helping customers resolve problems Experience with ticketing and collaboration tools such as Jira, Zendesk, Freshdesk...
roles or contact centers Proficiency with tools such as Gmail, Zendesk, Slack, and Salesforce Ability to work rotating...
Experience in customer-facing roles or contact centers Proficiency with tools such as Gmail, Zendesk, Slack, and Salesforce...
communication skills Solid experience working with CRM systems, such as Zendesk Strong understanding of Customer Service...
written and spoken-level German and English Experience with a helpdesk system (Gorgias, Zendesk, Freshdesk, or similar...