using tools such as Linear, Jira, Zendesk, or similar. Previous on-boarding or product training experience. Working...
issues Experience handling IT support tickets using platforms like ServiceNow, Zendesk, or similar systems Familiarity...
Senior Engineer, Cloud Engineering \n Primary Skills Zendesk, DevOps - Nagios, Ansible, Azure DevOps, CA Release...
to accommodate flexible hours during peak tax seasons Tools & Software Familiarity Customer support platforms (e.g., Zendesk...
is a plus (e.g., Big 4 background) Tools & Software Familiarity Customer support platforms (e.g., Zendesk or similar) QuickBooks...
accounting firms is a plus (e.g., Big 4 background) Tools & Software Familiarity Customer support platforms (e.g., Zendesk...
, you are a team player at heart. You will provide cross-functional support for our Zendesk environment and consult on process... integrity. Cross-Functional Coverage: Provide backup support and staffing coverage for the Zendesk BSA team...
, you are a team player at heart. You will provide cross-functional support for our Zendesk environment and consult on process... integrity. Cross-Functional Coverage: Provide backup support and staffing coverage for the Zendesk BSA team...
sessions Familiarity with support platforms such as Zendesk and G Suite Tech-savvy with a strong interest in adopting...
). Proficiency in ticketing platforms (Zendesk, Intercom, Botmaker) and CRM systems. Genuine empathy to treat users with the care...