regulations (preferred but not mandatory). Proficiency in CRM systems and customer support platforms (e.g., Zendesk, Salesforce...
via Zendesk, Meta, and other channels, ensuring timely, professional solutions.You will coordinate with other teams...
., Microsoft Office 365), and networking issuesExperience handling IT support tickets using platforms like ServiceNow, Zendesk...
such as Zendesk, Jira Service Management, or ServiceNow.Knowledge Management, QA programs, Automation, Chatbots, or AI-enabled support...
such as Zendesk, Jira Service Management, or ServiceNow.Knowledge Management, QA programs, Automation, Chatbots, or AI-enabled support...
Management, or Zendesk.Exposure to SaaS, Cloud, Infrastructure, Networking, or Enterprise Software environments.Knowledge of SQL...
, Zendesk). Strong communication and customer service skills with a patient, helpful demeanor.Ability to document issues...
systems (e.G., Jira Service Management, ServiceNow, Zendesk). - Strong communication and customer service skills...). - Familiaridad con sistemas de tickets (por ejemplo, Jira Service Management, ServiceNow, Zendesk). - Sólidas...
.Tech‐savvy with ability to collaborate asynchronously on tools such as Notion, Slack, Zendesk, and G‐suite.Ability to work...
or tenant screening Freshdesk, Zendesk or similar ticketing platform experience Your first 90 days 30 days: Get to know the...