(e.g., Jira Service Management, ServiceNow, Zendesk). Strong communication and customer service skills with a patient... Service Management, ServiceNow, Zendesk). Sólidas habilidades de comunicación y servicio al cliente, con una actitud paciente...
., Zendesk, Jira, Linear, Slack). Strong problem-solving mindset: you love dissecting ambiguous issues, tracing root causes...
with Zendesk. Experience in a call center environment. Strong communication skills and close attention to detail. Positive...
Logic, Jira or Zendesk, GitLab, Postman, Visual Studio Code (VS Code) Nice to Have Working knowledge of AWS cloud... services and cloud-native applications. Experience supporting RESTful JSON-based web services. Familiarity with Zendesk...
. Experience with ticketing systems such as ServiceNow, Jira, Freshservice, Zendesk, or similar platforms. Strong troubleshooting...
RESTful JSON-based web services. Familiarity with Zendesk for ticket management. Experience using Confluence for technical...
or Salesforce, support triage (e.g., Zendesk), data warehouses (e.g., Databricks, Snowflake), and BI platforms. High comfort level...
. Experience with customer service platforms such as Zendesk, Intercom, or similar tools. Excellent verbal and written...
like ServiceNow, Zendesk, or similar systems Familiarity with ITIL frameworks such as Incident, Problem, Change, Knowledge...
: Familiarity with Help Desk or Ticketing software (e.g., Zendesk, Jira, or similar). Self-Mastery: Ability to multitask and adapt...